By accessing the website at www.quitgenius.com (the ‘website’) or our iOS and Android applications (the ‘apps’), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website or the apps. The materials contained in this website are protected by applicable copyright and trademark law.
We are registered with the UK Information Commissioner’s Office as a Data Controller (Reg No. ZA188678), and have in place a comprehensive Company data protection policy and code of practice.
Dr Maroof Ahmed, our Chief Operating Officer, and Dr Sarim Siddiqui, our Chief Product Officer, are the main authors of our apps and website content.
Our apps should not be used as a medical device or in place of professional medical advice. The apps help guide you through your own personalised journey to quit smoking and is to be used as a tool for self-reflection. It should not be used as a diagnostic or therapeutic tool. The apps collect patient-related data which cannot be used to diagnose smoking-related or any other illnesses.
All information on our apps and website has been created as an educational resource, and should not be used as a substitute for proper and personalised professional medical advice or be used to make decisions about your health.We also cannot answer any medical queries either through the apps or via email or any other means.
Permission is granted to temporarily download one copy of the materials (information or software) on our website and apps for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained our website or apps;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
If you purchase your Subscription via an App Provider, you can cancel the renewal of your subscription at any time with the App Provider.
If you purchase a subscription through the Quit Genius iPhone app or the Apple iTunes Store the sale is final and we can not provide a refund. Your purchase will be subject to Apple’s terms and payment policy, which also may not provide for refunds. If you purchase a subscription through the Google Play store the sale is final and we will not provide a refund. Your purchase will be subject to Google’s terms and payment policy, which also may not provide for refunds.
If you purchase your Subscription via our website, you can cancel the renewal of your subscription at any time by contacting us by email. You will not receive a refund for the fees you already paid for your current subscription period and you will continue to receive the Services ordered until the end of your current Subscription period. All payments made are non-refundable and non-transferable except as expressly provided in these Terms.
Quit Genius reserves the right to cancel your order if your credit card is declined, if we suspect the order is fraudulent, or in other situations Quit Genius deems appropriate in its sole discretion. Quit Genius will not charge you or refund the charges for orders that we cancel. If you have any objections or concerns regarding charges, you agree to raise them with Quit Genius first. You agree not to cancel or reject any credit card or third-party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Quit Genius.
You must cancel your Subscription before it renews to avoid the billing for the next Subscription period. The renewal subscription fees will continue to be billed automatically until cancelled. Refunds cannot be claimed for any partial subscription period.
For nicotine gum orders, cancellation requests submitted by email and must be received at least two full business day prior to your next shipping date to avoid being charged. Cancellation requests through other channels may not be processed or take up to five business days.
You can also can return any of our physical products within 30 days of delivery for a refund or exchange.
To be eligible for a refund or exchange, your product must be unused and in the same condition that you received it. If your nicotine gum box or pouch has been opened or de-blistered, they will not qualify for a refund or exchange. If packages are sent to us in a poor condition, we also unfortunately won’t be able to give you a full refund or exchange.
We regularly review our educational material to ensure they are up-to-date and meet a reasonable standard of accuracy. However, the materials on our website and apps are provided on an ‘as is’ basis with no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall we be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or apps, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our website or apps could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website or apps are accurate, complete or current. We may make changes to the materials contained on its website or apps at any time without notice. However we do not make any commitment to update the materials.
We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.