We may process the following types of personal informations:
Additionally, we may collect other non-identifiable information to improve our service and maintain operational standards, including:
In addition to information about yourself, it may be possible for you to submit other content, such as photos and other media, each of which you present through technology available through the App, including but not limited to our in-app community. It is entirely up to you whether you want to submit this additional information, and whether you would like to make it available to others – although information you share on the forum will automatically be shared with others, including users of the App and others on the internet. However, we have no responsibility for how people you allow to view your content (or the public if you make any information available to the public or post on the forum) use that material, or to whom they may forward it. We urge you to be very careful when deciding to disclose your personal data, or any other information, on the forum. Such personal data and other information will not be private or confidential once it is published on the forum.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
You can access and modify your personal information on the Website or App, or alternatively by contacting us.If you want us to delete your account, please contact us directly with your request. We will take the necessary steps to delete your data as soon as possible, though some information may remain in archive as required by law.
We store all your personal information on secure servers. In some cases, to ensure a fast user experience, we may store some data on your device.
Where you have chosen a password that enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
We do not store any credit or debit card information. Payments are processed via a third party payment provider that is fully compliant with Level 1 Payment Card Industry (PCI) data security standards. Any payment transactions are encrypted using SSL technology.
The primary store of your data is within the United Kingdom, in partnership with Amazon Web Services which is ISO 27001 compliant. Occasionally, we may process some of your data with third parties to use their software platforms who have servers outside the UK or EEA to send communication emails to our users, but always in accordance with data protection law and subject to strict safeguards.
We occasionally hire other companies to provide services on our behalf, including, but not limited to, hosting of online resources, processing credit card transactions, consulting services, data analytics, printing, sending postal mail and processing membership and event registration. We will provide those companies with information they need to deliver the service. Third parties may collect information such as your IP address that may indicate your online activities over time or across different websites when you use our websites. At this time, this website does not respond to do-not-track signals.
Some of the third-party services that we use to monitor and analyze web traffic to keep track of user behaviour include: