The goal of sensitivity training is to create a more inclusive and diverse workplace, where employees feel comfortable and accepted regardless of their background or identity. Sensitivity training can cover a variety of topics, including race, ethnicity, gender identity, sexual orientation, and disability. It is typically delivered in a classroom setting, with a facilitator leading a discussion and providing examples of how to apply the concepts learned. Some companies also offer online training courses, which employees can complete at their own pace.
There are a number of benefits to sensitivity training, including:
There is no one-size-fits-all answer to this question, as the need for Sensitivity Training will vary depending on the type of company and the nature of its workforce. However, some companies that may have a need for Sensitivity Training include those with a high percentage of employees from minority groups, those with a large number of employees who are recent immigrants, and those with a large number of employees who are LGBT. Additionally, companies that deal with the public or that have customer service-oriented positions may also find it beneficial to provide Sensitivity Training to their employees.